FAQs

Can I have a non-standard gate?

Yes, not only do we make a range of standard gates as seen on our website, we also make one of a kind gates made to suit your personal requirements. You can pop in to see us or give us a call and we can discuss the options with you and provide a quotation for the gate.

Can I have a different top on the post?

Yes, we can manufacture fence posts to any specification, Round top, Square top and Weathered top. Contact a member of our sales team for more information and prices.

Do I need to pay a deposit when I order a gate?

A 50 % deposit is required for all non standard gates. This deposit is non refundable once manufacturing has begun. A deposit is not required for standard size gates.

How do I pay for my order?

Payment is taken in full once the gate has been manufactured and before delivery- providing a deposit is not required. You can visit us in store and pay over the counter, you may also pay by card over the phone providing the gates are being delivered to the address that the card is registered to. We accept cash and all major debit & credit cards. In some circumstances we can accept cheque- the payment will need to clear before the goods are released for delivery.

Can you deliver my gates?

We deliver our gates by our own transport to local surrounding areas, if you require a delivery outside of our local delivery area we can send the goods via courier on a next day service. Please contact a member of our sales team for delivery options and pricing.

Do you measure and install gates on site?

No, unfortunately we only manufacture gates, we would need you to provide us with measurements when ordering. Alternatively we can put you in contact with a local contractor who will measure and install the gates as you require.

What gate fittings do I need for my gate?

Please contact our sales team for helpful friendly advice on what fittings would best suit your gates.

01580 291555
Progress Agency